Receptionist (Temporary)

• Delivered exceptional front-desk customer service, greeting and assisting an average of 20 parents and visitors daily while maintaining a positive and professional atmosphere.

• Managed multi-line phone systems, directing inquiries efficiently and ensuring clear, courteous communication.

• Coordinated appointments, meetings, and schedules, supporting executives and staff with accurate calendar management.

• Maintained organized records and documentation, improving administrative accuracy and workflow efficiency.

• Handled confidential information with discretion and professionalism in all client and staff interactions.

• Supported office operations, including mail distribution, supply management, and internal communications.

• Demonstrated strong multitasking abilities, balancing visitor management, calls, and administrative duties under time-sensitive conditions.

• Utilized Microsoft Office Suite and scheduling software to streamline communication and scheduling processes.

• Applied conflict resolution and problem-solving skills to address guest concerns quickly and maintain satisfaction.

• Fostered a welcoming and inclusive environment, representing the company brand with professionalism and empathy.

• Adapted to new technologies and procedures, contributing to smoother front-office transitions and process improvements

Skills: Office Administration, Database and Record Management, Accounting and Invoicing, Discretion and Confidentiality, Dependability, Team Collaboration, Crisis Handling, Initiative, Multitasking, Attention to Detail, Scheduling and Coordination, Prioritization, Active Listening, Conflict Resolution, Customer Service.